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VIETNAM TRAVEL SOLUTIONS

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CLIENT’S FEEDBACK FORM

We would appreciate if you could take a few minutes of your time to complete this survey. Your comments will help us improve our services in the future.

EVALUATION OF OUR SERVICES

How would you describe our services :

Very good

Good

Poor

N/A

Tour design

Comments if any :

Hotel(s)

Comments if any : :

Transportation

Comments if any :

Meals

Comments if any :

How would you rate our tourist guide :

Personality (being friendly, enthusiastic and helpful)

Communication skills :

Speaking

Listening

Knowledge (able to answer all questions & suggest unknown points of interest)

GENERAL COMMENTS

Please share with us your overall comments about your experience with this tour. What did you especially like from this tour? What areas could we improve upon for the next tour?

	Your name:		E-mail
	Tour name:		Date of the tour:

THANK YOU FOR TRAVELLING WITH VIETNAM TRAVEL SOLUTIONS.

Your feedback is greatly appreciated!

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