Reservation and Confirmation
Reservations should be made via our online Request
Form and sent it directly to Vietnam Travel Solutions’ office in Hanoi. Upon confirmation of a reservation, a deposit of full amount for the airfare and 30% (thirty percent) of tour cost are requested. The rest of the payment for the total tour or business service package should be paid to Vietnam Travel Solutions at least 30 days prior to clients’ arrival. Failure to comply may result in cancellation of the Client’s bookings without any refund
of sums already paid to Vietnam Travel Solutions by the Client. Client may choose to pay the full price rather than a deposit, thereby avoiding a second transfer fee.
*** For all Urgent Booking which is less than 30 days to the tour departure date: Full Tour/Service payment is required upon confirmation.